Privacy Policy 
 
This Policy explains when and why TSE Power collect personal information about people who visit and contact us, how we use it, the conditions under which we may have to disclose it to others and how we keep it secure. 
We may change this policy from time to time so please check our website to ensure to ensure you are up to date with latest policy. 
If you have any questions regarding this policy please send to email info@tse-ups.com; post TSE Power, Unit 3, Honywood Business Park, Honywood road, Basildon, Essex, SS14 3HW or call 0800 999 3300 
 
Who we are 
 
TSE Power are experts in all aspects of Critical Power from the supply, installation, commissioning and on-going maintenance of Critical Power systems. TSE Power is combined TS Electronics Ltd and TSE Power LLP. Our registered company address is, TS Electronics Ltd, Unit 3, Honywood Business Park, Honywood road, Basildon, Essex, SS14 3HW. 
 
How do we collect information from you? 
 
We obtain information from you when you use our website and contact us about products and service we offer. Due to the nature of our service business, we may also be provided your contact information by our clients to contact you directly. 
 
What do we collect from you? 
 
The information we may collect may include your name, address, email address, IP address, and what web pages are accessed and when. 
 
How we use your information? 
 
We may use your information to: 
• Process orders you have made 
• To carry out our obligations on any contracts entered by you and us 
• Your views on products and services we provide 
• Notification of changes to our services 
• Process job applications 
• Technical support 
• Send communications that may be of interest about services we offer 
 
We only hold your data on our systems for as long as necessary for the relevant service we provide. 
 
Access to your data? 
 
We will not sell or rent information we hold on you to any 3rd parties and we will not share your information with 3rd parties for marketing purposes. 
 
Third parties working on our behalf; we may pass your information on to third party service providers or subcontractors but only for the purpose of completing services to you on our behalf, when we do pass these details on we will only disclose the information that is required to carry out that service. We will make sure that all the information supplied to them is kept secure and in line with current legislation. 
We may transfer your personal information to a 3rd party as part of the sale of some or all of the business and its assets to any third party or as part of company restructuring. We will still take steps with the aim of ensuring your privacy is continued to be protected. 
 
This web site is hosted by spoton.net limited, their privacy policy can be viewed here http://itseeze.co.uk/privacy-policy/ 
 
This website also incorporates livechat this is operated by livechatinc, their privacy policy can be viewed here https://www.livechatinc.com/privacy-policy/ 
 
Choices 
 
You can chose if you wish to receive information from us, if you do not want to hear more about our products and services then you can tick the relevant boxes on form on which we collected your information. 
If you wish to change your preference then you can contact us on info@tse-ups.com or call 0800 999 3300 
 
Updating us 
 
Keeping your data accurate is important, if you change your email address or any other information we have on you is out of date please let us know at info@tse-ups.com 
 
Access 
 
You have the right to request a copy of the data we hold on you, this can be made via email; info@tse-ups.com or post; TSE Power, Unit 3, Honywood Business Park, Honywood road, Basildon, Essex, SS14 3HW. This application will be completed within 1 month of receiving your request free of charge. 
 
Security precautions 
 
When you give us personal information, we take steps to ensure that it is treated securely. Sensitive data such as banking details, will be held securely on our servers. 
 
Non- sensitive data such as your email address are transmitted normally over the internet, we cannot ever guarantee that this is 100% secure, as a result, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Once we receive this information, we ensure it is held securely on our systems 
 
Links 
 
Our web site may contain links to sites run by other organisations, this policy applies only to this site and therefore recommend you read the privacy policy on their websites, we cannot be held responsible for the privacy policies on other sites even if they were accessed from our website. 
 
Data outside of Europe 
 
As part of the products and services provided to you, the information, which you provide to us, may be transferred to countries outside of the European Union, this may happen if our servers or cloud services are located in countries outside of the EU. By sending us your data, you agree to us transferring, storing or processing outside the EU. If we do transfer your data outside of the EU, we will ensure your privacy rights continue. it. 
 
Updated 14th May 2018 valid from 25th May 2018 
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